A few helpful answers for shopping with Easevara.
Can every gift be personalized?
Personalization varies by product. Many gifts feature fixed artwork, cover messages or printed cards. Selected products offer customer-entered names or engraving only where explicitly shown on the product page. Follow the character limits and options listed for your chosen gift. Customer photo-upload products are not currently offered. Fixed card wording and seller-designed artwork cannot be edited.
What should I check before ordering a personalized gift?
Review spelling, dates, capitalization, and character limits carefully. Check any available preview and your chosen finish and gift-box option. If the personalization you want is not offered or an instruction is unclear, contact us before placing your order.
Does my gift come in a gift box?
Packaging varies by product. Check the product description, images and selected option for the box or packaging included with your gift. Jewelry box choices apply only where offered. Journals, plaques and blankets do not include a jewelry gift box or separate message card unless expressly stated on their product page.
How can I ask a question about a product?
Use our contact form. Include the product name and what you would like to know so we can help with your question.
What should I include when contacting you about an order?
Include your order number, the email address used at checkout, and a short description of your question. Please do not send passwords or payment card details.
What if an item arrives damaged or something is missing?
Contact us with your order number and a description of the issue. Keep the item and packaging while we review your message. If photos would help explain the issue, mention that in your message.
Still have a question? Contact Easevara.